March 13, 2010

Lecture Course
Essential Skills for the Dental Implant Team

JOY MILLIS, C.S.P.

OVERVIEW
Management and communication skills go hand-in-hand with the clinical skills necessary to provide implant dentistry. Marketing the service, answering questions, maintaining patient records, coordinating treatment, quoting fees, making financial arrangements and risk management will be discussed. Handout materials provided will assist in the rapid implementation of skills learned and systems discussed during this program.

OBJECTIVES
At the conclusion of this program, participants should be able to:
• Increase the likelihood that patients will act on treatment recommendations.
• Improve the quality of the practice/patient relationship.
• Reduce the risk to the patients and the practice by developing a system of continual care and communication.
• Quote and collect appropriate fees for quality care.
• Take insurance out of the doctor/patient relationship

PRESENTER
JOY MILLIS, C.S.P., is a successful entrepreneur. Her business development firm Joy of Communication, equips and
motivates professionals to implement quality-based marketing and communication skills. She has earned the prestigious Certified Speaking professional (CSP) designation from the National Speakers Association. Ms. Millis also serves on the visiting faculty of The Medical College of Georgia, Howard University, The University of Miami and The University of Texas Health Science Center where she teaches management excellence for implant dentistry.

TIME
Check-in & Breakfast: D.S. Cafeteria, 8:00 AM
Program: Saturday, 9:00 AM - 5:00 PM

LOCATION
The University of Texas Health Science Center at San Antonio, Dental School

TUITION
Dentist: $210.00
Allied Dental Personnel: $160.00
Special Discount Fee: $144.00
(Must register for either Implant Certification course on March 6 to receive discount.)

CREDIT (Course Code: 128825A)
AGD Code: 550 Hours: 7

SPECIAL FEE OFFER
Must register for the Implant Certification program on March 12 to receive discount.

The ADIA & PM is a network of colleagues who share the common goal of high quality continuing education at both local and national levels. Membership benefits include permanently recorded CEU's certification programs, referral service, tuition discounts at all ICOI sponsored program, and a newsletter published three times a year. The ADIA & PM conducts numerous scientific symposia each year.

To register, please complete the registration form

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